PANTHERA DENTAL’S NEW 360 WARRANTY FOR SLEEP APPLIANCES
Panthera Dental warrants all sleep appliances supplied will be free from defects in material and workmanship for a period of 36 months from the date of shipping.
For the first 60 days from the shipping date:
Panthera Dental will replace an appliance free of charge, no questions asked*
For 36 months from the shipping date:
Panthera Dental will replace any device free of charge in case of in-mouth material breakage that is not the result of any modifications that could alter the normal use of the appliance
For any issue other than in-mouth breakage, and if no new models or impressions are required to remake the case, Panthera Dental will replace any device at a 50% charge no questions asked*
If new models or impressions are required, the warranty is void and a new appliance will be invoiced at full cost
* Not applicable for lost appliances.
Panthera Dental sleep devices are medical devices regulated by the U.S. FDA, Canadian Medical Devices Regulations SOR/98-282 and EU Directives 2007/47/CE. Therefore, all devices replaced must be returned before or after replacement.
Panthera Dental’s warranty is a manufacturer warranty applicable to its sleep devices only. Clinical costs are not covered.
Standard turnaround time is 8 business days plus shipping. Turnaround time is dependent upon receiving proper impressions, protrusive bites and completed prescriptions.