PANTHERA DENTAL’S 360 MANUFACTURER WARRANTY FOR SLEEP APPLIANCES
360 Warranty details
Panthera Dental warrants all sleep devices supplied to be free from defects in material and workmanship for a period of 36 months from the date of shipping to the device provider.
For the first 60 days from the shipping date:
Panthera Dental will replace an appliance free of charge, no questions asked*
For 36 months from the shipping date:
Panthera Dental will replace any device free of charge in case of in-mouth material breakage that is not the result of any modifications that could alter the normal use of the appliance
For any issue other than in-mouth breakage, and if no new models or impressions are required to remake the case, Panthera Dental will replace any device at a 50% charge no questions asked*
If new models or impressions are required, the warranty is void and a new appliance will be invoiced at full cost
* Not applicable for lost appliances. Replacement device will be of the same model. Design options can be adjusted.
Panthera Dental sleep devices are medical devices regulated by the U.S. FDA, Canadian Medical Devices Regulations SOR/98-282 and EU Medical Devices Regulation 2017/745. Therefore, all devices replaced must be returned before or after replacement.
Panthera Dental’s warranty is a manufacturer warranty applicable to its sleep devices only. Clinical costs are not covered.
PANTHERA DENTAL SLEEP APPLIANCE TURNAROUND TIME
Standard turnaround time is 8 business days plus shipping. Turnaround time is dependent upon receiving proper impressions, protrusive bites and completed prescriptions.